This Privacy Policy explains how Namart Online (“we”, “us”, or “our”) collects, uses, and safeguards your personal information when you visit or interact with our website. It also outlines your privacy rights and how Namibian law protects your data.
By accessing or using our services, you consent to the collection and processing of your information in accordance with this Privacy Policy.
Compliance with Namibian Law
Namart Online is committed to protecting your personal data in accordance with Namibia’s Constitution (Article 13 – Right to Privacy), as well as upcoming data protection legislation aligned with regional standards such as South Africa’s POPIA (Protection of Personal Information Act). We follow principles of lawful, fair, and transparent data processing.
We pledge to:
Collect personal information with your knowledge and consent.
Use your information only for the purposes specified at the time of collection.
Take reasonable steps to ensure the accuracy and security of your data.
Allow you access to, correction of, or deletion of your data where legally permissible.
Definitions
Account: Your registered profile on our platform.
Company: Namart Online, based in Namibia.
Cookies: Small data files used to enhance your browsing experience.
Device: Any tool used to access our website (e.g., smartphone, computer).
Personal Data: Any information that can identify you directly or indirectly.
Usage Data: Data automatically collected when using our website.
You: The individual or entity accessing our service.
What We Collect
Personal Information
When using our services, you may voluntarily provide:
Your name and surname
Email address
Phone number
Physical address (including city, region, postal code)
Any additional information you submit through contact forms or account registration
Usage Information
We automatically collect:
IP address and browser type
Pages visited and time spent
Device type and identifiers
Access dates and times
Referral sources
This data helps us understand how users interact with our platform and improve its performance.
Cookies & Tracking Technologies
Namart Online uses cookies to enhance your browsing experience and gather analytics data. These may include:
Essential Cookies – for basic website functionality
Performance Cookies – for usage tracking
Preference Cookies – to remember your settings
You can control cookie preferences through your browser. Declining cookies may affect some website functionality.
How We Use Your Information
We use your information to:
Deliver and maintain our services
Manage your user account
Communicate updates, offers, or support messages
Process orders or service requests
Improve website performance and user experience
Comply with legal or regulatory obligations
Who We Share Your Information With
We may share data with:
Service providers (e.g., web hosting, analytics tools)
Business partners (only with your consent)
Legal authorities, if required by law
Successors, in the event of a business transfer or sale
We do not sell your personal data to third parties.
Data Storage and Retention
Your personal information is stored securely and only retained for as long as necessary for the purposes stated above or to meet legal obligations. When no longer needed, data is deleted or anonymised.
Cross-Border Transfers
While our servers and service providers may be based outside Namibia, we ensure that all data transfers meet international standards for data protection and are subject to adequate safeguards.
Your Rights
As a user, you have the right to:
Request access to your personal data
Correct inaccurate or outdated data
Withdraw consent to data processing
Request the deletion of your data (unless legally required to retain it)
Object to certain forms of data processing (e.g., direct marketing)
To exercise your rights, please contact us via the details provided below.
Children’s Privacy
Our services are not intended for users under the age of 13. We do not knowingly collect data from children. If you believe a child has submitted data to us, please contact us and we will take appropriate steps to remove it.
External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies separately.
Updates to this Privacy Policy
We may revise this policy from time to time. Changes will be posted on this page with an updated revision date. If the changes are significant, we will notify users by email or a site-wide notice.
Contact Us
If you have questions or wish to exercise your rights regarding your personal information, please contact us at: